About Stratton Agency
Stratton Agency is a leading provider of insurance brokerage, risk management and insurance technologies to businesses and individuals nationwide. As a full service provider of insurance and risk management services we work closely with our clients to understand their business and objectives. We then match our capabilities to deliver integrated, custom solutions geared to the major risks common to all industries. With Stratton Agency, clients feel confident they are working with a team of professionals who knows how to effectively manage their specific insurance and risk management challenges. We take pride in customizing our solutions to the most complex of problems and finding a solution that works for you.
Why Choose Stratton Agency
Stratton Agency offers its clients the marketplace access of a large brokerage while providing a high level of personalized service. Client retention is the measure of our success and the foundation of our future growth.
We readily recognize that our success is best built on an accumulation of long-term loyal clients rather than a larger number of new clients that only stay with us for a short while.
Stratton Agency can provide coverage proposals for nearly every type of industry and for nearly every type of risk exposure. In the event that we are not able to provide a proper solution, we pride ourselves on being candid and providing contact with a more appropriate resource.
Client service can often be measured by how the most common tasks are completed. This is how we approach the five most common tasks:
- Telephone calls are returned promptly (usually within an hour)
- Certificates of Insurance are issued within 24 hours
- Our office is highly automated for responsive, efficient service
- Marketing strategies are reviewed with the client 90 days prior to renewal
- Renewal proposals are presented at the earliest date possible
With more than 25,000 insurance agencies/brokerages operating in the United States, you have many choices as to how your insurance needs are met and with whom you will place your trust.
Your choices include dealing directly with the insurance company, dealing with an agent that only represents one company or dealing with an independent broker that represents you to many companies throughout the insurance marketplace.
An independent broker’s primary obligation is to the client – not the insurance company. By the nature of their existence, independent brokers place the client’s interest first when negotiating coverage terms, assisting with claims and providing risk management advice.
As a privately held company Stratton Agency is not burdened by performance pressure and we do not have individual profit centers. This structure gives us the freedom to act in the best interest of our clients allowing Stratton to offer the most competitive terms and pricing available in traditional and specialty insurance.
An Independent Advantage
We are independent agents, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Stratton Agency represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price.
What is an Independent Insurance Agent?
When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!
The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, car insurance, home insurance or businessowner policy -- you wouldn't have a choice. The only solution would be going to that one company.
With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.
An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.
When you buy insurance, whether it's for your home, your car or your business, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, it's up to you to make the final choice.